What does the future of retail banking look like in a period of tremendous economic uncertainty? COVID-19 has had a huge impact in the future of retail banking. These days people bank on their phones so there’s really very little need for physically branches. Consumers have been calling for the digital transformation of the banking
Tag Archives: Coronavirus
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Apr
1. Understand your customers’ needs Today’s customer may be very different after all of this.. You may believe the best way to grow your revenue is to find more customers but that’s only one piece of the puzzle. In fact, it’s more about customer retention and the secret to retaining customers is to satisfy their
